All classes on our site are online and are self-study without the intervention of a tutor (although you can always ask a tutor a question via chat). All you have to do is go to the lesson and complete the tasks assigned to you. In this regard, we expect you to exercise self-discipline and to be in control of your own learning. For this purpose we try to help you as much as possible, for example, you can set up reminders by mail in your personal cabinet in the "Reminders" section.
This program is not a magic pill. A lot depends on you, on your desire and diligence. Most users show progress and gain useful knowledge and skills. We have tried to make the program convenient, informative and practice-oriented. If you have something not working and you feel that the program does not lead to results - write to [email protected] and we will try to help.
For each program is made adaptive design for cell phones and tablets. The program can be accessed from a mobile device from any browser.
Yes. Training can be frozen (temporarily suspended) for up to two weeks if you purchased the program NOT as part of a PRO subscription. To do this, in your personal cabinet in the " Courses and programs " click to freeze the program for 2 weeks and then press the button - to unfreeze. You can only freeze the course once during the training period, and if you do not unfreeze it within two weeks, the training will start automatically. If you have any questions, write to chat or [email protected].
Courses provided in a subscription format for a certain period of time is a common practice in online education. This is how Netology, Coursera and many other sites sell courses. To sell an infinite subscription, we estimate that it would need to be priced at about x2 (2x the cost) to recoup the costs of data storage, support, creating new exercises, etc. We could do this, but there is 1 other effect (that we have identified): users don't take endless courses to the end, but time-limited ones do. We have almost 50-60% conversion rate to the last lesson for some courses, this is 5 times higher than most sites. We'd rather limit the term and then extend it for 5-7 days than give endless access, which is not profitable for us or for learners.
But if you still think you need access for a longer term, such as a year or forever, you can buy a PRO subscription to all programs on this page at once: .
The program starts as soon as it is paid for (except in cases of pre-registration, where a specific start date is specified). If you need to move the start date of the course by a few days or weeks, email us at [email protected] in advance and we will postpone the start. The whole point is that the program is automated and may not be tied to a specific start date.
Yes. If you have completed no more than 7 days, 4 lessons and did not like it, we will usually refund upon request to [email protected] and ask for a refund. We would appreciate it if you could indicate what specifically you did not like so that you can improve your courses in the future.
After paying for the program, you will receive an email with all the data, links and instructions to get started. If this does not happen, please check your spam folder or write to [email protected]. You can also access the program from this page: next to the price, instead of the "Pay" button, you should see the "Go to course" button. You can also set up reminders about classes (with a link to the program) by email: . And if you connect Telegram (you can do it here), you can receive reminders as notifications to your phone.
4brain programs can be purchased not only for your own account, but also as a gift for family and friends. To do this, select on this page the required product and pay for it. After payment, you will receive a special promo code and activation link to your e-mail, which you can gift to another person.
Our website is connected to Internet acquiring, and you can pay for your subscription by Visa, Mastercard or MIR bank card issued in any country of the world. After selecting you will be opened a secure window with the payment page of the processing center, where you need to enter your bank card details. 3D Secure protocol is used for additional authentication of the cardholder. If your bank supports this technology, you will be redirected to its server for additional identification. For information on the rules and methods of additional identification, please check with the bank that issued your bank card. The processing center protects and processes your bank card data according to PCI DSS 3.0 security standard. Information is transferred to the payment gateway using SSL encryption technology. Further transfer of information takes place via closed banking networks, which have the highest level of reliability. The processing center does not transfer your card data to us or other third parties. 3D Secure protocol is used for additional authentication of the cardholder. In case you have any questions regarding the payment made, you can contact the customer support service of the payment service by e-mail. The personal information you provide (name, address, phone number, email, credit card number) is confidential and is not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on our Web server. We recommend that you check that your browser is secure enough for online payments on a special page. The security of processing Internet payments is guaranteed by the processing center. All operations with payment cards take place in accordance with the requirements of VISA International, MasterCard and other payment systems. Special security technologies for online card payments are used during the transfer of information, data processing is carried out on a secure high-tech server of the processing company.
Yes, you can purchase any program for the company's employees and pay from the organization's account if the total amount will be more than 30 thousand rubles. To do this, fill in the application form on the page . We will promptly prepare all the necessary documents so that you can pay for subscriptions and start developing your company's employees.
Sometimes due to various reasons invoice payments do not go through. If you have a payment error or the money has gone but you can't access your subscription or course, just write to [email protected]. We will be sure to solve any problem promptly.
Yes. However, there are a few conditions. First, it can be done only when starting a new stream, but not at the pre-record stage of a new program. Second, it can be done using a special link that is valid only for threaded programs.
You can buy a single subscription that gives you access to all courses (over 70), paid exercises and exclusive materials on our platform. The subscription is valid for 31 days and will be automatically renewed for the same period at the end of the subscription. You can cancel the subscription and untie the card at any time in the "Purchases" section of your personal cabinet. Also during the subscription period, all new materials created by our team will be automatically added to your personal cabinet without additional payments. If you are not satisfied with something, you can request a refund. We will refund your money for the last unused period.
To pay with a card of another country (payments from international cards Visa, Mastercard): 1. After moving to the payment window, click the "Not from RF and other ways" button under the main form. 2. In the list that opens, select "Bank card not from RF". You will be directed to the payment form of our partner FreedomPay. 3. Enter your card details and confirm the payment.
